Privacy Policy and Data Protection

Our Commitment to Your Privacy

Welcome to cytherialumo's Privacy Policy. We take your privacy seriously and are committed to protecting your personal information while providing exceptional financial planning consultation services.

This policy explains how we collect, use, protect, and handle your personal information in accordance with Australian privacy laws and international best practices.

Information We Collect

We collect information necessary to provide our financial planning subscription services and improve your experience with our consultations.

• Contact details including name, email address, phone number, and mailing address
• Financial information relevant to our consultations and analytical reviews
• Communication preferences and subscription details
• Website usage data and technical information about your device and browser

How We Use Your Information

Your information helps us deliver personalized financial planning consultations and maintain high service standards across all client interactions.

• Providing personalized financial planning consultations and analytical reviews
• Communicating about your subscription and scheduling appointments
• Improving our services based on client feedback and usage patterns
• Complying with legal obligations and regulatory requirements

Legal Basis for Data Processing

We process your personal information based on several legal foundations under Australian privacy law and international privacy regulations.

How We Share Your Information

We may share your information in limited circumstances to provide our services effectively and comply with legal obligations.

• With service providers who help us deliver our financial planning services
• When required by law or to respond to legal requests
• To protect our rights, property, or safety, or that of our clients

Data Security Measures

We implement robust security measures including encryption, secure servers, access controls, and regular security assessments to protect your personal information from unauthorized access, alteration, or disclosure.

Your Privacy Rights

You have several rights regarding your personal information under Australian privacy laws and applicable international regulations:

• Access to your personal information and details about how we use it
• Correction of inaccurate or incomplete personal information
• Deletion of your personal information in certain circumstances
• Portability of your data in commonly used formats
• Objection to certain types of data processing

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

Cookie Policy Cookie Policy

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Inactive accounts are typically archived after 7 years in accordance with financial services regulations.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. We'll notify you of material changes via email or through our website before they take effect.

Privacy Contact Information

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us: